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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul B

October 11, 2024

5  out of  5
rating by Paul B
"Hannah is the best! Thorough and efficient."
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Tom Chowaniec

September 11, 2024

5  out of  5
rating by Tom Chowaniec
"Craig and Hannah are top notch. They are incredibly responsive and caring individuals. I recommend them without any hesitation or reservation."
We responded:
"Hello Tom Thank you for recognizing our office as being incredibly responsive and caring and recommending us. "
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Joey Dominski

September 4, 2024

1  out of  5
rating by Joey Dominski
"Have been ignored for months when requesting any information regarding for my proof of policy by Craig. I've had to go through support to get any help on policy information. My suggestion would be to find another state farm branch"
We responded:
"Hello Joey Thank you for connecting with customer care so they could direct you to our office number. I’m glad we were able to produce proof of policy you requested. If there is anything else, you need for your policy Please don’t hesitate to call me directly at 847-234-4000 "
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Violet Dominek

August 28, 2024

5  out of  5
rating by Violet Dominek
"I had an excellent experience working with State Farm's Craig Perry in Lake Forest, specifically with Hannah. She was accommodating and attentive and made the entire process smooth and stress-free. I highly recommend this agency to anyone looking for reliable and friendly service. They truly go above and beyond!"
We responded:
"Hello Violet Thank you for pointing out, how Hannah was attentive and made the process stress-free and her friendliness. Thank you for recommending us and your review. "
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Jeanne Lindquist

August 23, 2024

5  out of  5
rating by Jeanne Lindquist
"It has been a pleasure working with Hannah! She's very responsive and she made our switch to State Farm smooth and easy. Thanks for the great customer service!"
We responded:
"Thank you, Jeanne for your review of Hannah being very responsive and thank you for making the switch to our office and State Farm. "
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Jerry Orf

August 22, 2024

5  out of  5
rating by Jerry Orf
"Craig & his staff have served my family and business extremely well over 20 years! He knows his stuff & will come through for you! Jerry"
We responded:
"Hello Jerry I wanted to thank you for the 20 years you have trusted our office with your personal and business insurance. "
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John Harper

July 10, 2024

5  out of  5
rating by John Harper
"Heather simplified the process of obtaining insurance when we downsized to a condo lifestyle. She’s very efficient and professional. We have been a happy State Farm customer for 47 years."
We responded:
"Hello John thank you for the 47 years with State Farm and being with our office. We are grateful that we were able to help you with your new Condo insurance. "
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Brenda Murray

July 8, 2024

5  out of  5
rating by Brenda Murray
"Very responsive and helpful!"
We responded:
"Hello Brenda Thank you for your 5 ***** review and your comments of our response time and being helpful."
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Nancy Novit

July 3, 2024

5  out of  5
rating by Nancy Novit
"Hannah Hagberg in the office is great - very responsive and always helpful!"
We responded:
"Nancy thank you for pointing out Hannah and how helpful and responsive she is and thank for the 5 ***** review "
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Richard Weithas

July 1, 2024

5  out of  5
rating by Richard Weithas
"I have had excellent service from Hannah Hagberg at State Farm . Hannah expeditiously helped with all issues related to my processing new insurance for the car purchased. I was impressed with her professional attention to what needed to be completed. Richard Weithas"
We responded:
"Richard Thank you for 5***** review and writing about Hannah and her professional attention to your new car insurance policy."
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Michelle Tambi

June 22, 2024

5  out of  5
rating by Michelle Tambi
"For over 25 years, the office of State Farm’s Craig Perry in Lake Forest IL has been covering our families homeowners and auto insurance. Craig and Hannah patiently listen to our needs and make suggestions to ensure we are well covered while not having additional costs that are not necessary. Although wonderful to work with on routine policy, they are exemplary when you experience an emergent need. There is great communication and we feel they are truly representing us in times of complication. This trust is very important to us. Please consider Craig Perry State Farm in Lake Forest for homeowners and auto coverage."
We responded:
"Hello Michelle and Tambi family, thank you for your additional comments of exemplary when you experience and emergent need and being represented in times of complication. We have worked together for two decades thank you for trusting us for your Home and auto coverage. "
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Meghann Caldwell

June 7, 2024

5  out of  5
rating by Meghann Caldwell
"We worked directly with Hannah Hagberg, a member of Craig's team. Hannah was quick in every response, answered our questions with knowledge and purpose, and made us feel confident in our switch to State Farm! Highly recommend."
We responded:
"Meghann thank you for recognizing Hannah her knowledge, purpose, response time and your confidence in her. Thank you for recommending our office and thank you for your switch to State Farm."
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John Partyka

May 10, 2024

5  out of  5
rating by John Partyka
"Craig professionally handled all my business insurance needs for many years. Hannah is always very responsive and resolve matters efficiently. Thank you. I highly recommend this service."
We responded:
"Hello John: Thank you letting us handle your business insurance and I appreciate you pointing out how responsive and efficient Hannah has been taking care of your insurance needs. "
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CherryRedhott

May 2, 2024

5  out of  5
rating by CherryRedhott
"Have used Craig for 20 years , love his staff everyone has always been very helpful with anything we need"
We responded:
"Hi Cherry Thank you so much for your 20 years with our office and your note about our helpful staff. We appreciate your trust in us and State Farm."
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Darinet Rodriguez

April 24, 2024

5  out of  5
rating by Darinet Rodriguez
"I can definitely say I am impressed with the timely manner in which their insurance representative has addressed my needs. Thank you, Hannah for your help and making it super easy and convenient to access my insurance needs."
We responded:
"Hi Darinet Thank you for your kind words and reflecting on how Hannah has helped you make it easy and convenient to access your insurance needs. "
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Linda Martinat

April 18, 2024

5  out of  5
rating by Linda Martinat
"Hannah was very attentive & helpful and assisted me in resolving my issue in a prompt manner."
We responded:
"Linda Thank you for sharing about your experience with Hannah and how attentive and helpful she is. "
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Jan Hejda

April 14, 2024

5  out of  5
rating by Jan Hejda
"Any request ? - one phone call and it’s done. Awesome !!!"
We responded:
"JAN We are happy your experiences are done in one call and we thank you for your 5-star review. "
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Jerry Orf

April 10, 2024

5  out of  5
rating by Jerry Orf
"Craig and his team have always been responsive to my every Insurance need. Over the past 20 years I have had a very positive experience with Craig. I have sold my home in Illinois and moved to Wisconsin and wish Craig & his team the best!"
We responded:
"Thank you, Jerry, for the 20 years you have trusted us with your Home and Auto and we are thankful we have been able to help you protect your family over these years. "
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PH Plumbing

March 26, 2024

5  out of  5
rating by PH Plumbing
"Very quick . IM happy to work with them..."
We responded:
"Thank you we appreciate you letting us help you so you can better run your business. "
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Grant Hill

February 3, 2024

5  out of  5
rating by Grant Hill
"It's true: Craig Perry at State Farm is truly like good neighbor. Having done business with him for over 20 years, I've always received the most professional and personal service each and every time. But it's more than that: he truly cares about me and my family and what he can provide to make us better protected and secure at the best possible price. Hannah, who works with Craig, is also outstanding and reflects the high standards of the office. I feel grateful and fortunate to do business with these insurance professionals. I give them my highest possible recommendation."
We responded:
"Hello Grant I have enjoyed helping you over the last 20 years and thank you for your sharing your life's journey with us. Thank you for the complement of being a good neighbor and the professional and personal service you have received over the years. Thank you for sharing about Hannah she works hard to make sure each person is taken care. "
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ryan woods

January 22, 2024

5  out of  5
rating by ryan woods
"Craig and Hannah are great! They are so responsive and knowledgeable about making sure you are covered. They are happy to answer any questions you make so you are confident with their plans. I shopped around at 5+ reputable companies and Craig & team were by far the most competitive as well as informational. Huge perk is that they have a partnership with ADT security in covering your home."
We responded:
"Hello Ryan Thank you for sharing about your confidence in us and how we were both responsive and knowledgeable of the coverages you needed. So glad the partnership with ADT worked out. "
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Meg Colosimo

December 29, 2023

5  out of  5
rating by Meg Colosimo
"Hannah, Craig Perry’s assistant, has been terrific!! I called her to make some changes to my policies and she took the initiative to research my needs which will save me quite a lot in premiums! I really appreciate her help!!!"
We responded:
"Hi Meg: Thank you for sharing about your terrific experience with Hannah and that she was able to research some premium savings options for you. "
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Richard ERNEST

December 22, 2023

5  out of  5
rating by Richard ERNEST
"Craig and his staff are just excellent. Hannah knows all the ins and outs of the State Farm system and solves all our requests immediately - unbelievably great service !!!!!!!"
We responded:
"Hello Richard: Thank you for the 5-star rating and pointing out or service and resolving your requests. "
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Christopher Benes

December 20, 2023

5  out of  5
rating by Christopher Benes
"Craig and Hannah are more than just order takers for insurance products - they help resolve problems associated with claims (reducing the time you have to take dealing with third party outsourced State Farm vendors and limitless corporate State Farm menu systems) and put you into the most appropriate and cost effective insurance. They are there by your side if needed to help you through claims and take burden off of you. I highly recommend them."
We responded:
"Hi Christopher Thank you for letting us help resolve your claim and working through the systems and claims representatives. "
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Steven Silver

December 15, 2023

5  out of  5
rating by Steven Silver
"Excellent friendly and professional service"
We responded:
"Hi Steven Thank you for your 5-start review and recognizing or excellent friendly and professional service. "