Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dusty


May 9, 2023

5  out of  5 rating by Dusty
"We recently had some damage to our kitchen ceiling which we thought was going to be minor but ended up being more involved than we thought. We ended up putting up more of our own money beyond the deductible and Craig really stepped up for us and was able to get State Farm to see that what we had done was part of what should have been covered. In the end Craig was able to get us the money back we had spent on that extra work. We really appreciate all the time and attention he has put in on our behalf and would recommend him as an agent to anyone we know."

Greg Hanrahan

May 3, 2023

5  out of  5 rating by Greg Hanrahan
"Our family has worked with Craig for years now. It has been a pleasure to work with Craig our family's auto, home, life, and other insurance coverages."

Katy Gross

May 2, 2023

5  out of  5 rating by Katy Gross
"Having a recent claim and receiving many emails from State Farm,Hannah, in her patient and friendly way, navigated me through the issue. I am very glad she is there."

Jill Landry

April 14, 2023

5  out of  5 rating by Jill Landry
"State Farm in Lake Forest has always been available and helpful . The new office manager Hannah has been extremely helpful and patience showing me how to navigate my new phone!! I’m a senior and needed extra help!! So I was thankful for her patience !! It’s good to know she’s there because no doubt I’ll need a refresher. Jill Landry"

Jacob Lenzke

April 4, 2023

5  out of  5 rating by Jacob Lenzke
"Craig and his outstanding team are everything you could want from insurance agents. They truly make the entire experience as painless as possible by knowing their product well, understanding their customer’s needs, and being super-responsive, kind, and highly professional. Whatever I’ve needed - home, auto, personal liability, personal articles, roadside assistance - has all been just a call or email away, and they’ve handled most of my requests the same day. Someone always picks up the phone (Craig himself will often answer) or will promptly get back to you by phone or email. I don’t think I’ve ever waited more than an hour to hear back from them - even on mundane things like naming a new mortgagee on an existing policy. I trust Craig and his team without question to help me select the right coverage and give me the best rates available. Don’t hesitate to work with Craig and his team as a one-stop shop for all of your insurance needs - you won’t be disappointed!"

Ana Venegas

March 31, 2023

5  out of  5 rating by Ana Venegas
"Very efficient, always explaining everything when in doubt of anything. Gracias ☺️"


April 26, 2021

1  out of  5 rating by Louie
"With them for many years, lot of problems lately. Communication with people in the office is terrible. There used to be a couple of ladies that were super nice. Now, the service is garbage."

Alex Soloview

August 12, 2018

1  out of  5 rating by Alex Soloview
"Never respond"