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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andy Durot

November 21, 2023

5  out of  5 rating by Andy Durot
"Very positive experience over a longstanding (40+ year) relationship. Very responsive & Craig was a great advocate for us when needed. We recommend him & his team & you will not be disappointed."
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David Burgess

October 19, 2023

5  out of  5 rating by David Burgess
"We have dealt with this State Farm agency for over 40 years. The service has always been exemplary. Our policies covered 5 different homes, many automobiles plus an umbrella liability policy. Each policy was always for the correct amount of coverage. Billing was done accurately and promptly."
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jack hanzlovic (NOMAD)

October 17, 2023

5  out of  5 rating by jack hanzlovic (NOMAD)
"Craig PERRY has always distinguished himself as an Agent who’s very customer-service focused. He has managed our policies for over 20 years and always been prompt, thorough and professional in our dealings with him. He is an excellent ambassador for State Farm, so recommend you clone him!"
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Monica Farmakis

September 24, 2023

5  out of  5 rating by Monica Farmakis
"Great to work with. Met my deadline in a timely manner and thoroughly explained my coverage options!"
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Albert Wirth

September 21, 2023

5  out of  5 rating by Albert Wirth
"Craig my agent did a great job to complete my claim."
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Emily H

September 13, 2023

5  out of  5 rating by Emily H
"Craig has taken care of my insurance for YEARS. He is always really helpful and available to answer questions. He works hard to make sure I have all the discounts possible and keeps my rates as low as possible. He is so easy to work with. I really love being able to text his office"
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Abby

September 1, 2023

5  out of  5 rating by Abby
"This might be the only review I have left that I wish I could leave 6 stars. Great customer service here. I was new to the area and typed in insurance near me (I know, not conventional but hey what else can ya do when you're new to the area???) Anyways this wasn't the first place I called. I called another State Farm agent. The phone kept ringing and ringing and ringing. Enough of that, I went back to the list and clicked the next one. Hannah answered after the second ring. Her voice was warm and inviting. When you just moved to a brand new place on the other side of the country, that's exactly what I needed. The policy was fair and Hannah even went through multiple options to meet my needs exactly. She never once seemed annoyed with my questions or hesitated to provide any additional information. I don't know Craig personally but his staff runs his office superbly. Needless to say, Craig Perry's office fulfilled every need I had and even added a bonus on there with a gift card they sent me in the mail to use at a local restaurant. I have never been more pleased with switching insurances and if I could do it all again, I wouldn't change a thing. It all worked out perfect. So if you're like me and new to the area, choose these guys when it comes to your insurance needs."
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Tom Chowaniec

August 29, 2023

5  out of  5 rating by Tom Chowaniec
"Craig and Hannah are incredibly quick in responding to insurance needs."
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Randall Hammett

August 26, 2023

5  out of  5 rating by Randall Hammett
"Completely pleased and satisfied with my recent experience with the Craig Perry Agency and its personnel."
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LILI

July 25, 2023

5  out of  5 rating by LILI
"Easy communication!"
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Woo Cha

July 10, 2023

5  out of  5 rating by Woo Cha
"I have been a client of Craig Perry for 20+ years and have had no issues over that time. And working with Hannah has been great; she is very responsive, pleasant and resolves matters efficiently."
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Dusty

May 9, 2023

5  out of  5 rating by Dusty
"We recently had some damage to our kitchen ceiling which we thought was going to be minor but ended up being more involved than we thought. We ended up putting up more of our own money beyond the deductible and Craig really stepped up for us and was able to get State Farm to see that what we had done was part of what should have been covered. In the end Craig was able to get us the money back we had spent on that extra work. We really appreciate all the time and attention he has put in on our behalf and would recommend him as an agent to anyone we know."
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Greg Hanrahan

May 3, 2023

5  out of  5 rating by Greg Hanrahan
"Our family has worked with Craig for years now. It has been a pleasure to work with Craig our family's auto, home, life, and other insurance coverages."
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Katy Gross

May 2, 2023

5  out of  5 rating by Katy Gross
"Having a recent claim and receiving many emails from State Farm,Hannah, in her patient and friendly way, navigated me through the issue. I am very glad she is there."
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Jill Landry

April 14, 2023

5  out of  5 rating by Jill Landry
"State Farm in Lake Forest has always been available and helpful . The new office manager Hannah has been extremely helpful and patience showing me how to navigate my new phone!! I’m a senior and needed extra help!! So I was thankful for her patience !! It’s good to know she’s there because no doubt I’ll need a refresher. Jill Landry"
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Jacob Lenzke

April 4, 2023

5  out of  5 rating by Jacob Lenzke
"Craig and his outstanding team are everything you could want from insurance agents. They truly make the entire experience as painless as possible by knowing their product well, understanding their customer’s needs, and being super-responsive, kind, and highly professional. Whatever I’ve needed - home, auto, personal liability, personal articles, roadside assistance - has all been just a call or email away, and they’ve handled most of my requests the same day. Someone always picks up the phone (Craig himself will often answer) or will promptly get back to you by phone or email. I don’t think I’ve ever waited more than an hour to hear back from them - even on mundane things like naming a new mortgagee on an existing policy. I trust Craig and his team without question to help me select the right coverage and give me the best rates available. Don’t hesitate to work with Craig and his team as a one-stop shop for all of your insurance needs - you won’t be disappointed!"
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Ana Venegas

March 31, 2023

5  out of  5 rating by Ana Venegas
"Very efficient, always explaining everything when in doubt of anything. Gracias ☺️"
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Louie

April 26, 2021

1  out of  5 rating by Louie
"With them for many years, lot of problems lately. Communication with people in the office is terrible. There used to be a couple of ladies that were super nice. Now, the service is garbage."
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Alex Soloview

August 12, 2018

1  out of  5 rating by Alex Soloview
"Never respond"